Troubleshooting

When something will not load or you cannot get in.

Can’t see a photo or video?

What to try first, and what to tell us if it still will not open.

Having trouble signing in?

Apple, Google, passwords, passkeys and one-time links.

← All support categories

Still stuck? Email us at support@amongfolk.com. We aim to reply within 2 working days.

Closed at the moment. Back tomorrow at 9am.

Get the app

AmongFolk lives in the app

You set up your account inside the app itself, so there’s nothing to sign up for on the web. Download it below and you’re away.

Already been invited? Install the app, then tap the link in your email again. It will open straight into your group.